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How to carry out a nuclear power plant? - Mindfully!

Highly reliable organizations, such as (nuclear) power plants, chemical plants, or even an aircraft carrier have special requirements for those who take "leadership responsibility.

Who wants to control high-reliability organizations, for it means to prepare for the inevitable and the Nichtbeherrschbare to dominate. is dangerous to try to predict in detail what will happen - for this test assumes a level of understanding, which can not be reached in the complex dynamics of management under uncertainty. On the contrary, it then creates the mistaken belief that they had - if the plan was only good enough - all under control.

Instead, the manager needs to take an attitude, flexibility, calm response, experience, and the structured deal with the unexpected wide area. Only then it is in a position to
manage unexpected. This particular challenge that is it, call Karl E. Weick and Kathleen M. Sutcliffe " mindfulness.

Mindful executives

• are very focused on error, especially the "small". Because any deviation can be a symptom that something with the whole system is wrong.
• promote cross-border workers, diversity and a healthy skepticism in their team. For uniformity can be fatal if they establish simplistic interpretations as "solid fact" in the group through it creating blind spots and dysfunctional patterns of perception.
• act on a situational basis and watch very sensitive the daily operational processes. They understand the power of latent pattern when sneak routine.
• understand errors as a typical part of an uncertain world . If you are flexible as when they discover this error early on the one hand and on the other hand, the system by improvised methods always again keep going. They simulate running, what may come and exercise regularly to their Fire Fighting to obtain skills.
• eighth professional knowledge and skills higher than hierarchical rank. decisions are made on the ground and "walk" to the employee with the highest regard.

mindfulness can be learned

• by clear, recognized and practiced methods the deviation and error analysis, which always in-house team and never alone or separately held External
• by rewarding the executives and employees who reflect themselves and their behavior resistant (simulations, workshops, collegial consultation, training, coaching, ...), only a little tired " carry away. "
• in a climate that assumptions and proven stable in doubt draws and the revelation of errors praise highlights.
• by a management and decision making that are only different forms, and several hypotheses concrete alternatives formulated before "finally started"

"Mindfulness means: to see things more clearly and not to think harder and longer "

- Kathleen M. Sutcliffe -

. PS: My lecture notes on the subject, see the way here: Handouts Olaf Hinz