Where To Buy Jj Basics

you know what I mean! - Why feedback and active listening base of all management activities

How many times have you heard this: "You know what I mean!"? throwaway remark or a quick shortcut to a request or instructions!

And afterwards?

Afterwards it so often was not wanted, said yes differently and the person is completely incomprehensible why their request is not implemented very simple: "Do I have to do everything themselves,"

Effective communication and partnership is achieved quickly and clearly through feedback and active listening. Basis of this communication channel is the insight that the person has also sent an information necessary to ensure that this information is understood by the other party and implemented. This should be called in the interview preparation, the basic rules in mind:

Do not speak by "man" or "we", but using "I":
Behind You or We formulations can easily hide. Do not talk to others with, who you know do not know if they wish. Talk about your personal feelings and observations.

questions you passing by one, that you explain what they mean:
questions are often a way to hide his own opinion. You prefer to express your own opinion, maybe others see the situation similarly. If you ask any questions, please explain why you ask.

Avoid interpretation. Share your personal perception instead with:
If the behavior of a party at your triggers pleasant or unpleasant feelings, tell it as possible at once. Tell the others but not your interpretation ("How are you!"), But your perception ("How to work on me and then solved by the following reactions with me ...") with.

Think first obtained a release from the other person to:
you master your urge to argue against a message if you do not like this: Do not attempt to clarify or explain why you have to behave like or. Look forward to the other tells you how to get you experienced.

Try to listen calmly and actively consider whether you have understood correctly what the partners wanted to tell you:

Listen actively, make sure you have understood what was said (Did I understood that I appear reluctant to you?). Educate not understood by queries, please ask for further information. occupy the open and honest please what is said by an example, supports a clear communication. To avoid hear what should be said, in your opinion!

Stay concretely and vividly. Describe your expectations and ask you, what and not whether it has been understood. For a personal discussion with a leader who can listen and ask, as a motivator by nothing is replaced.

Because when I hear what you say

And you say what you mean,

And we understand together what you say

until I understand what you mean.